Delivery Charges & Discounts

Standard Delivery Charges are:

UK delivery. £7.00 + VAT (5 - 7 working days) 
EU delivery. Zone rates apply + VAT (10 - 14 working days)
Rest of World delivery. Please contact us for price

Discounts Available

Orders over £500.00 receive a 5% DISCOUNT


Goods are sent via Royal Mail 1st Class, Airmail or Carrier depending on the destination and quantity of goods ordered. Delivery times can vary depending on the destination and time of year and cannot be guaranteed. Typical delivery times are as follows:

UK 5 - 7 Working Days
EU 10 - 14 Working Days
Rest of World 21 - 28 Working Days


Your Cancellation Rights

Under the distance selling regulations you have the right to cancel this contract provided you contact us within 7 working days after the day on which you receive the products.

Please follow our Returns procedure below to obtain a refund.


Returns Procedure: Please return your goods in an unused condition in their original packaging with a copy of the original invoice and reason(s) for return, to: 

iLEX Health Products
2 Brookfield
Duncan Close
Moulton Park
United Kingdom

Please obtain proof of posting.

A refund will be arranged, please allow 2 weeks from collection or posting for us to credit your account. We will refund the debit or credit card of the person who originally placed the order.